Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of yourekgadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Спасибо!
G***r –
한달만에 받았지만 만족합니다. 아주 편리합니다!
M***a –
se recibe en una bolsita sellada tipo Zip, muy práctico, el imán muy bien. muy recomendable.
I***k –
ok
A***h –
Работает
A***v –
Классный товар, быстрая доставка. Очень доволен
Customer –
отличный кабель, это уже второй беру.
Customer –
recommended, not 1st time ordering, it is good
J***z –
very good
A***v –
Заявленные 3А не выдает. Телефон иногда включает быструю зарядку (а это 2А), иногда не включает. В остальном все хорошо – удобно, красиво.
I***I –
arkadaşlar hızlı şarjı destekliyor, aynı satıcıdan olması yönünden gayet iyi bu arada normal kablolar gibi tak çıkart tak çıkart yapmadığınız için cihazın şarj soketine zarar vermezken aynı zamanda şarj soketindan cihaz içine toz girmesini de engellemiş oluyor. özellikle telefonlarımızı pantolonların cebine koyarken oluşan statik elektrik nedeniyle soketin içine sürekli pamuk ve kumaş tanelerinin girip bir süne sonra kullanılmaz hale geldiğini unutmamak lazım.
V***s –
Ačiū
A***O –
отлично
M***s –
llegó genial
K***h –
Все согласно описанию и расписанию
C***a –
Item never arrived
P***r –
Fajnie dzialaja w aucie. Wszystko zgodne z opisem . Godne polecenia
A***h –
Не понимаю почему у магазина высокий рейтинг? Доставка больше 2-х месяцев, и при том ,что заплатил за ускоренную доставку. На запросы продавец отвечал что-то невнятное. Магазином крайне не доволен. Никаких заказов в этом магазине делать не буду. Будьте внимательны!
K***S –
Спасибо все работает, вещь очень удобная и полезная. А главное при случайном рывке кабель теперь не повредить и гнездо тоже, для этого и брал. Доволен как слон
S***s –
Кабеля хорошие, быструю зарядку поддерживают. Магнитные – это чень удобно. К хорошему быстро привыкаешь. Попросил продавца перекомпановать в заказе штекеры и длину разных проводов – все сделали как надо без лишних вопросов. Спасибо вам китайские братья!
A***n –
Отличный кабель,всем советую.
V***n –
Полностью соответствует описанию. Быстрая зарядка работает. Смело покупайте.
H***m –
good
K***k –
отличная вещь
A***y –
All OK
A***y –
все ок
Customer –
2nd order. Items is good. Just that this time round delivery had took quite awhile likely due to covid-19
V***y –
уже не первый раз заказываю ) приходит быстро и зарядка удобная и качественная
A***m –
Got the cables as described. Tested working well.
P***n –
Nice
V***v –
товар качественный.
L***L –
impeccable, correspond à la description, fonctionne très bien, je recommande le produit et le vendeur
M***m –
Bardzo dobra jakość, szybkie ładownie galaxy s7 edge
R***z –
хорошие бюджетные кабели, в самый раз для телефонов до 2018года, данные на комп передают, доставка месяц, понравился новый дизайн, рекомендую
A***y –
товар получил
R***r –
ПРОДАВЦА РЕКОМЕНДУЮ ВТОРОЙ РАЗ ЗАКАЗЫВАЮ ВСЕ РАБОТАЕТ ПРАВДА НЕ ОТСЛЕДИТЬ НО ВСЕ ЖЕ ПРИШЛА ПОСЫЛКА БЫСТРО КЛАСС
R***r –
Всё как в описании.
R***r –
Все хорошо.
D***l –
Очень классный шнур, покупал вместе с блоком питания от другого продавца, но даже так он очень быстро заряжает. Советую!
Customer –
J.w.
F***h –
Samsung phone is showing FAST CHARGING notification. Looks good.
P***r –
OK. kabelek działa, ładnie wykonany. Dziękuję
G***y –
Удобно. Сильный магнит
C***c –
All is doing fine, delivery in 49 days. All items of very good quality and really well made. Worth it.
F***s –
Verry good
L***e –
très bien ! correspond a la description.
E***k –
ок
A***n –
все в порядке
R***i –
Заказ пришёл почти в срок!!!все супер!!одно но..штекер магнит пришёл а шнур забыли положить;)полный возврат средств на следующий день!!что бывает очень редко !!!!!продавец молодец!!!ну ошиблись разок с кем не бывает;)!!
E***i –
prodotto ok
M***l –
OK!!!!!!!
S***a –
everything works fine for now.
D***v –
Everything corresponds to the description. Thank you.
D*** –
Does not work data transmission, otherwise everything is fine
A***a –
Perfect the order fast and very well shipped is the second time you bought from this store everything in perfect condition I recommend it
S***S –
Thank you, everything works. Fast shipping.
D***c –
Fast delivery, as is described. Highly recommended store.
C***k –
Ok
A***n –
I’m really impressed with the store and the item. The charger supports fast charging and the description of the item is accurate His a reliable seller
M***v –
100 points, fast charging works
Customer –
Quality cord.
E***t –
Got there in time. For the quality will be unwritten later
R***l –
It came.
R***k –
Excellent.
G***a –
All right
O***o –
All got, works, went 2 months